At FilterFinder, we are fully committed to providing our customers with the best filtration products, the highest quality customer service and a seamless experience when it comes to finding the right filter. Our mission is simple: to make the complicated process of buying hydraulic filters quick, simple and easy by removing the outdated ‘quote, confirm, order’ process still used by many companies today. Our online catalogue contains more than 500,000 part numbers from over 1000 different manufacturers including Pall, Hydac, Donaldson, Rexroth and other major OEMs. But apart from our product ranges, what is it that really sets us apart from other filtration brands within the industry? Well, aside from the fact that you can search our comprehensive database full of part numbers and order through our online shop, there’s a lot that we do as a business, team and brand to ensure that every single customer is fully satisfied with our offering. We provide an unrivalled experience for our customers, offering a hassle-free process from start to finish. If you want to find out more about how FilterFinder can help you to find and buy the right filtration products for your needs, then keep reading and check out the infographic below!
Here are a few reasons why buying from FilterFinder should be a no-brainer if you need hydraulic filters.
1. We know our stuff.
When it comes to hydraulic filtration, it’s not always easy to find a reliable place where you can get the answers to your questions. Our parent company @Micro-Mesh has been in business for more than 50 years, having been founded in 1968, meaning we have a wealth of knowledge and experience to pull from. To put it simply, we know everything there is to know about hydraulic filtration. When buying from FilterFinder, you have access to our full expertise, meaning you can rely on us to give you the right information at the right time. Having supplied into a number of industries including; aviation, military, rail, oil & gas etc. we definitely know our stuff.
2. Buy with confidence.
We have proactive and in-depth processes in place to assure the management, quality and delivery of all filtration parts. We have a range of checks, inspections and other measurements in place to ensure customers receive a consistent product they can rely on. All of our filters are thoroughly tested and inspected before dispatch to verify the quality and to make sure that everything is to our standards and specifications. In the rare event that any issue does arise, we offer 28 day returns on all unused filters and a 1 year warranty against manufacturing defects. FilterFinder is also ISO 9001:2015 certified, and we carry out regular review sessions to make sure that our quality-assurance processes are meeting and exceeding standards as well as constantly looking for ways we can improve our testing measures, heightening our quality-control promise.
3. Access a filtration search engine like no other.
Notably, aside from the multitude of other benefits we offer, the main thing that sets us apart from our competitors is our online cross reference database. Our unique search feature allows you to discover more than half a million part numbers at the click of a button, and contains part numbers from over 1000 different manufacturers including Pall, Hydac, Donaldson and other major OEMs. FilterFinder offers a wide range of alternatives to these leading brand names, each manufactured to the highest standard using top of the range manufacturing equipment to match or exceed the quality of OEM parts. We’ve also recently invested in our website to provide an unparalleled experience for customers - with a modern user interface, easy navigation and in-depth product and part descriptions as well as in-depth customer support and customer benefits.
4. We put our customers first.
Exceptional customer service is integral to our brand, which is why we provide consistent communication and support. We have regular touch points throughout the order process so you know exactly what to expect and with the option to create an account with us your FilterFinder journey is even more personalised and seamless. When signing up, you’ll have access to your order information, including history and tracking of any shipments. You can also reach out to us via our live chat function, email, or phone during normal business hours. We hope that our 4.5/5 TrustPilot score proves that we offer the best service possible, and we continually strive for improvement on this.
If you require more information about our service offerings, get in touch with us today at support@filterfinder.co.uk or alternatively, you can give us a call on 0115 975 8948.
